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Status

Abaixo está uma lista em tempo real do status de nossos servidores, onde você pode verificar se há algum problema.

Servidor HTTP FTP POP3 Versão do PHP Carga Uptime
Phoebe Versão do PHP
Emails being rejected by Outlook (Resolvido) Médio
  • 15/06/2014 11:03 - 11/07/2014 20:24
  • Última Atualização 15/06/2014 11:04

Hi,

We've been reported for few days that emails sent from our server aren't received by hotmail/Live/outlook system, because they rejects our server.

The situation is that we often get spammers that use our system to send unwanted emails to legitimate users on our system and legitimate users on Outlook/Yahoo/Gmail/... We've already contacting them to explain our "ISP" situation which requires us to know the emails being flagged as SPAM before blacklisting our servers, and everything is in progress.

While the problem is being resolved, consider using an external SMTP server to send your companies' emails. We recommand using MandrillApp, which is really simple:

  1. Subscribe to the service
  2. Configure your sent email behaviour
  3. Create an API key for your website
  4. Use the SMTP server and credential provided by MandrillApp to send emails from your websites
As soon as this issue is resolved, this message will be updated.

Problème de disque (Resolvido) Crítico
  • 23/07/2013 01:00 - 23/07/2013 13:34
  • Última Atualização 22/07/2013 14:02

We have noticed an issue with some of our services, causing them to randomly crash or restart. We will work on it every night by shutting down the servers and manipulating the hardware, then restarting them. You will be notified when we solve the issue. Sorry for the inconvenience. -- Virtual-Info

Erreur FTP: Dossier local non trouvé (Resolvido) Médio
  • 28/02/2012 23:27
  • Última Atualização 28/02/2012 23:35

Bonjour !

Nous sommes au courant d'un bug actuellement sur le nouveau serveur.
Attention, c'est considéré comme étant un bug, sans vraiment en être un.

Il est possible qu'en voulant accéder à vos fichiers via FTP, votre client vous envoie ballader avec une erreur 421 bizarre, du genre "Je ne trouve pas le répertoire". C'est en fait à cause de la configuration du système de fichiers qui a changé depuis Daisy, et on vous a facilité la tâche en créant des liens. Mais aujourd'hui, nous ne le ferons malheureusement plus, il nous faut un serveur propre :)

Connectez vous à votre CPanel et allez voir la partie "Comptes FTP". Là il faudra recréer tout les comptes dont le chemin ressemble à "/var/vhost/PSEUDO" pour le faire pointer vers "/home/PSEUDO" (PSEUDO étant votre pseudo...).

C'est TOUT. Si vous avez un autre problème, signalez le ;)

Merci !
--
Cordialement, l'équipe Virtual-Info

Certificats SSL (Resolvido) Crítico
  • 14/01/2012 00:00
  • Última Atualização 15/01/2012 10:32

Problèmes sur les certificats SSL.

Nous n'avons pas encore rétablis les certificats, cela devrait venir dans la journée du 14/01.

Services concernés:

  • CPanel: http://cpanel.virtual-info.info/
  • EMails
  • FTP
  • Virtual-Info

Alors faîtes très attention lorsque vous vous loggez.